Personal Statement: |
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Experienced, professional and discreet, I have been working in private homes since the mid-1980s. Having served in a great variety of household positions, I love living up to the challenges of being an Estate Manager, especially supervising a large staff and managing multiple properties. Born the third child of six to an Irish-descent mother and Italian-descent father, I grew up in the Detroit, Michigan area. While I am not married, I do appreciate the value of family, enjoying a close relationship with my parents, grandparents, brothers and sisters. I was drawn to private service very early in my career, becoming a Household Manager for a doctor in Michigan in 1983 at the age of 24. In service, I found a real satisfaction for helping others, keeping their homes and lives organized and running smoothly. At 36, I accepted a position in Dallas, taking on a 28,000 square foot home and assisting with a major construction project. Realizing the potential of an Estate Management career, I attended Starkey International in 1997, preparing me to handle large and complex households. My Top Three Service Standards are Administration, Housekeeping, Property and Grounds. My management style is much like my service culture. I lead the staff by example, not by intimidation. This is not to be confused with being friends with the staff; it has to do with boundaries. With strong boundaries and clear-cut expectations, a staff can live up to the highest standards. I have hands-on experience with everything from housekeeping, culinary, valet services to automobile maintenance. I have a passion for the culinary arts and although not professionally trained I have knowledge and skill of a variety of cuisines. With my experience in formal service, I can plan, coordinate and execute any size event or dinner. My experience with the maintenance demands of a large home lead to my foresight in planning routine services and in working with a variety of vendors. I can direct, but can see things from someone else’s point of view. My style of service is efficient, yet appropriately stylized to my Principal’s needs. By being able to appreciate my Principals’ perspective, I am able to not only set the standard for the household, but make sure it is being met.
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